Can't get to either our DC or NYC locations for a wig consultation? NO PROBLEM!
High Definition Hair now offers virtual consultations via video chat!
Before, clients had to come in to be fitted in person to place an order. Now you can see our high definition wigs up close on live video and witness the unmatched versatility that they offer wherever you are. Get the process started from the comfort of home!
Kits containing everything needed to place an order, such as color swatches, texture swatches, scalp color samples, molding materials etc, are shipped to clients so they can place their orders remotely via video chat, such as facetime, skype or facetime messenger. However, you will still have to travel to Washington D.C. to pick up your order in person. (All fees are credited towards any order placed)
Set up your Virtual Consultation by calling us Toll Free at 800.758.9085, Mon-Fri, 10am-6pm or by emailing us at email@example.com.
The way the process begins is clients provide a credit card for shipping and for us to place a temporary hold on for the value of the kit ($749) to ensure it's safe return. Upon receipt of the kit, clients schedule an appointment with the studio for the consultation.
We just need to see the look you're going for, and you're provided with a quote based on that look. 35% minimum deposit is rendered via credit card, then you undergo a wig fitting, which includes making a mold of your head taking measurements and picking out a custom scalp color sample.
8-10 weeks later, clients travel to Washington D.C. for final fitting (no exceptions for 1st time clients), then cut and style if desired. But most important, a final consultation where proper wear and care is demonstrated. Then clients render the final balance.